Terms And Conditions

These Terms And Conditions (“Terms”) govern access to and use of the Services provided by Glise, an AI-powered platform for video recording, file storage, and third-party integrations. By using our Services, you agree to be bound by these Terms. If you use the Services on behalf of an organization or entity, you represent that you have the authority to bind that organization to these Terms.

1. Description of the Service and Prerequisites

1.1 Registration

Glise provides a platform for managing AI-driven jobs, file storage, and video recording through a Chrome extension. Upon registration, a user can create a new workspace or join an existing one. The person or entity that creates the workspace is the “Customer.” Customers can invite other users (“Authorized Users”) to join their workspace and must assign at least one Administrator to manage and control the workspace.

1.2 Access

During the subscription term, Customers and their Authorized Users may access and use the Services in accordance with these Terms for business purposes.

1.3 Software

Glise may provide software as part of the Services. Glise grants a limited, non-exclusive, non-transferable license to use the software necessary for the Services. The software may automatically update. If any part of the software contains open-source components, those components will be governed by their respective licenses.

1.4 Restrictions

You must provide accurate and complete information when registering for the Services. You may create additional user accounts for employees, contractors, or agents under your account. Sharing access credentials is prohibited. You are responsible for all activities under your account, including those of Authorized Users.

You and Authorized Users must not:

• Reproduce, modify, or create derivative works of the Services.
• Rent, sell, or sublicense the Services without permission.
• Circumvent security measures.
• Reverse engineer or attempt to discover the source code of the Services.
• Misuse the Services in violation of these Terms or applicable law.

1.5 Corporate Domains

If a user creates a workspace with an email belonging to an organization, that account may be added to the organization's workspace. Administrators can manage all accounts within that workspace, including access, roles, and content.

1.6 Responsibilities

You are responsible for all content you contribute to the Services. Glise is not liable for any errors, omissions, or actions resulting from the use of the Services or the content uploaded by users. Glise does not guarantee the identity of users or the accuracy of content shared on the platform.

Glise may include links to third-party services (e.g. Google Drive, GitHub, Slack), but is not responsible for third-party websites, their content, or privacy practices.

2. Customer Responsibilities

2.1 Authorized Users

The Customer is responsible for ensuring Authorized Users comply with these Terms. Authorized Users must be at least 13 years old, or older if required by law in their jurisdiction.

2.2 Customer Data

The Customer is responsible for ensuring that any data uploaded to Glise (e.g. video, audio, files) complies with these Terms. Glise may ask Customers to remove or modify content that violates these Terms, and may remove content at its discretion.

2.3 Third-Party Apps

Third-party integrations with Glise (e.g. Zoom, Google Drive, Slack) are governed by their own terms and privacy policies. The Customer is responsible for reviewing and accepting those terms before enabling third-party apps.

2.4 Prohibited Content

The Customer and Authorized Users must not upload any content that:

• Is illegal, harmful, or offensive.
• Infringes on intellectual property rights.
• Contains harmful code (e.g. viruses, malware).
• Violates Glise’s terms or any applicable law.

2.5 AI Features

Glise provides AI-powered services to process data, including generating transcripts, summaries, and other outputs. Customers must not use these features to mislead others or violate OpenAI's or other third-party policies.

3. Data Protection

3.1 Processing of Customer Data

Glise processes Customer Data solely to provide, protect, and improve the Services. Data may be anonymized and aggregated for internal purposes, but Glise will not use or share this data in a way that identifies individuals or Customers without consent.

3.2 Security

Glise maintains industry-standard security measures to protect Customer Data. However, Customers are responsible for the security of their accounts, including passwords.

4. Financial Terms

4.1 Fees and Taxes

Customers agree to pay subscription fees as set forth on Glise’s pricing page. All prices are exclusive of taxes, which will be charged in accordance with applicable regulations.

4.2 Renewals

Subscription terms automatically renew unless canceled at least 5 days before the renewal date.

4.3 Downgrades

Failure to pay fees may result in downgrading to a free plan, with reduced functionality.

4.4 Price Changes

Glise reserves the right to change its pricing with 30 days’ notice. If you continue to use the Services after the price change, you accept the new rates.

5. Confidentiality

5.1 Use

Both parties agree to use the other’s Confidential Information only to fulfill their obligations under these Terms.

5.2 Nondisclosure

The recipient will not disclose Confidential Information, except to employees or contractors bound by confidentiality obligations.

6. Intellectual Property Rights

6.1 Ownership

Customers retain ownership of all Customer Data. Glise retains ownership of all intellectual property related to the Services.

6.2 License

Customers grant Glise a limited license to use Customer Data to provide the Services.

7. Termination

7.1 Termination for Convenience

Customers may terminate these Terms by deleting their account.

7.2 Termination for Breach

Either party may terminate these Terms for material breach if the breach is not cured within 30 days.

8. Legal Process

Glise will respond to legal requests (e.g. subpoenas) for data in accordance with applicable laws.

9. Changes to the Terms

Glise reserves the right to modify these Terms. Changes will apply to all users, and continuing to use the Services after any modification constitutes acceptance.

10. Disclaimer of Warranties

Glise provides the Services “as is” without warranties of any kind. Glise is not responsible for interruptions in the Services or content uploaded by third parties.

11. Limitation of Liability

Glise’s liability is limited to the amount paid by the Customer in the 12 months preceding the incident giving rise to liability.

12. Governing Law

These Terms are governed by the laws of Estonia, and disputes will be resolved in Estonian courts.

13. Definitions

For the purposes of these Terms, the following definitions apply:

• “Administrator” means an Authorized User designated by the Customer to manage and control the Customer’s and other Authorized Users’ accounts within the Workspace.
• “AI Features” refers to any features or functionality in Glise that leverage artificial intelligence, including, but not limited to, text generation, file analysis, transcription, and content summarization.
• “Authorized User(s)” means individuals who are authorized by the Customer to access and use the Services under the Customer’s account, including employees, contractors, or agents.
• “Beta Services” refers to early access features or services provided by Glise marked as “alpha,” “beta,” “preview,” or other similar designations that may not be fully tested or supported.
• “Confidential Information” means any non-public, proprietary, or sensitive information disclosed by one party to the other, either directly or indirectly, in writing, orally, or by inspection of tangible objects. This includes business, technical, financial, or other data that should reasonably be understood to be confidential. Confidential Information does not include information that is (a) publicly known at the time of disclosure, (b) known by the receiving party prior to disclosure without confidentiality obligations, (c) obtained by the receiving party from a third party without confidentiality obligations, or (d) independently developed by the receiving party.
• “Content” means any files, data, materials, comments, videos, images, text, or other content that is uploaded, posted, shared, or otherwise transmitted through the Glise platform by the Customer or Authorized Users.
• “Customer” refers to the individual or organization who registers for the Services, creates a Workspace, and is responsible for the use of the Services by themselves and their Authorized Users.
• “Customer Data” refers to all data, including Content, provided or uploaded by the Customer or Authorized Users to Glise’s platform, including but not limited to video, audio, images, transcripts, files, and metadata.
• “Feedback” means suggestions, ideas, enhancement requests, or recommendations provided by the Customer or Authorized Users regarding the Services.
• “Fees” refers to the charges for access to the Glise Services, as displayed on the applicable Order or Glise’s pricing page, including applicable taxes.
• “Legal Process” refers to any formal legal request, including but not limited to subpoenas, court orders, or government demands, that requires the disclosure of data or information.
• “Order” refers to the order form or purchase agreement, either on Glise’s website or agreed upon between the Customer and Glise, for the subscription to the Services.
• “Personal Data” refers to any information related to an identifiable individual that is processed by Glise on behalf of the Customer as part of the Customer Data, as defined by applicable data protection laws.
• “Services” means the Glise platform, including its AI-driven features, video recording tools, file storage, Chrome extension, integrations, and other related software, products, and services offered by Glise.
• “Software” refers to the Glise client software, including but not limited to desktop and mobile applications or browser extensions, provided as part of the Services.
• “Subscription Term” refers to the initial and any subsequent renewal period for the Customer’s access to the Services, as specified in the Order.
• “Third-Party Apps” refers to any third-party software, services, or integrations that connect or interoperate with the Glise platform, such as GitHub, Google Drive, Zoom, Slack, and Dropbox.
• “Workspace” refers to the collaborative space within the Glise platform created by the Customer, where Authorized Users can upload, share, and process Content, create jobs, manage teams, and access Services.
• “Job” refers to a task created within the Glise platform that uses AI-driven processing to analyze or transform Content such as video, audio, files, or transcripts. Jobs may include tasks like transcription, content generation, or other processes defined by a prompt and managed within the Workspace.
• “Template” refers to a pre-defined structure or configuration created within the Glise platform that helps users streamline and standardize recurring tasks, such as creating jobs or organizing content. Templates can be customized and reused to simplify processes within a Workspace.

14. Contact Information

If you have questions or concerns about these Terms, please contact us at support@glise.io.